Malaysian e-commerce sector has been increasing exponentially in the past few years. Online shopping has become a common hobby among Malaysians. More than 80% of Malaysian users from the age group of 16 – 65 are into online shopping.
Each platform has different deals and promotions to grab the attention of consumers. They differ a lot in terms of products sold, shopping charges, and deals offered. Listed below are the 10 most favourable websites commonly used by Malaysians.
4. PRESTO MALL
Estimated Monthly Visitors: 31.29 million
Established in 2012, Lazada was known as ”Malaysian’s Most Searched Shopping Platform” in year 2019. This platform does not only provide an opportunity for buyers, but also for sellers to sell their products on the platform. The company offers products from a number of categories, including consumer electronics, household goods, toys, fashion, sports equipment and groceries. Lazada provides multiple payment methods including cash-on-delivery, comprehensive customer care and returns opportunities.The main sellers are LazMall for official brands and local Malaysian sellers and LazGlobal for sellers based in China, Korea or Japan. Besides that, you can also buy from standard official brands.
Payment methods –
- Lazada Wallet
- Visa and Mastercard for both Credit and Debit
- Online banking
- Maybank Installments
- Top Up Lazada Wallet at 7-Eleven and 99 Speedmart
- Touch’n Go eWallet
- 7-Eleven Malaysia
In Lazada the shipping fee is calculated based on chargeable weights, where the volume and dimensions of the goods are taken into account to determine the cost of shipment.
Overseas: 8-16 Calendar days.
Local : 1 – 10 business days
Estimated Monthly Visitors: 10.88 million
Shopee Malaysia was known as Malaysia’s Most Visited Site and currently the leading e-commerce platform throughout Southeast Asia. Shopee is known to be marginally cheaper than other online e-commerce platforms. Launched in 2015, the platform sells all categories of products from clothing, gadgets, vouchers, books up to grocery and pet items. Sellers can also gain a higher reach of customers in this platform. Shopee gained its recognition due to its “daily coins” scheme and free shipping promotions.
Payment methods –
- Credit card
- ATM/ Cash Deposit
- Online Banking
- Shopee Pay
- Cash Payment at 7-Eleven
- Maybank / Public Bank credit card installment
- Cash on Delivery
Shipping Fee: The shipping fee depends on the product’s weight and its dimensions
Shipping Duration: East and West Malaysia 1-7days
Estimated Monthly Visitors: 12.37 million
Mudah.my is a platform which allows anyone to buy and sell his or her region simply and conveniently. By delivering remarkable user experience, Mudah.my connects millions of buyers and sellers in Malaysia every month. In addition to it, Mudah.my offers a platform to every Malaysian which helps them to find something to buy or sell on. Mudah is part of Carousell, which is known as one of the world’s largest and fastest growing marketplace platforms in Southeast Asia. Carousll was launched in August 2012, and now has a presence in eight markets under the brands Carousell, Mudah, Chot Tot and OneKyat.
Payment methods –
- Credit Card
- Maybank Online Transfer
Shipping Fee: Method of delivery will be decided upon by willing buyers and willing sellers themselves.
Shipping Duration: Duration of delivery depends on the chosen delivery company.
#4 PRESTO MALL
Estimated Monthly Visitors: 8.40m
PrestoMall is Malaysia’s largest homegrown online shopping platform, which is part of Presto – Malaysia’s first homegrown multi-service lifestyle app that offers various lifestyle and convenient features as well as hassle-free mobile payments.
PrestoMall is a rebranded company of 11street. They started operating in 2014 and gained their profits from the commission charged on every sale in the platform and gained revenue from sponsored ads.
Payment methods –
- CIMB Bank
- Maybank QRPAY
- Touch’n Go E-wallet
Shipping Fee: Shipping Fee is determined by sellers based on the total weight of their products. Sellers will indicate shipping fee information on their product detail page.Shipping Fee may vary based on locations such as Sabah/Sarawak.
Shipping Duration: Shipping period depends on the courier companies selected by the Seller. Usually courier companies manage to deliver the product within 3 to 5 working days after shipment starts. However, if there are weekends and public holidays, shipping can take longer. While the average shipping period of international shipping has been captured between 14 to 21 days.
Estimated Monthly Visitors: 5.47m
Lelong.my, is known as Malaysia’s homegrown online marketplace which provides a complete and affordable eCommerce platform for the buyers and also exposes them with a variety of products and services from more than 10,000 sellers. Lelong.my has business with more than 1.3 million products across categories, including mobile phones, computers, camera and gadgets, home appliances, fashion and accessories, beauty and personal care, toys, or even frozen food. All purchases are made through NetPay to protect the buyers. The Lelong.my’s payment system is accredited by Bank Negara, which are covered under the Buyer Protection Program (BPP).
- Boost Pay
- Touch n Go E-wallet
- NetPay Payment Services
- Public Bank
- CIMB Bank
- Hong Leong Bank
RM 6 by courier to Peninsular Malaysia
RM 9 by courier to Sabah, Labuan
RM 9 by courier to Sarawak
Shipping Duration: The shopping duration takes around 7 – 10 working days.
Estimated Monthly Visitors: 718,000
Established in 2012, Hermo is a solely Malaysian based company. Their products are specially handcrafted by Malaysian communities. Expertising in beauty products, Hermo strives to be a national pride and grow and expand in the international platform. Their mission is to help people to be gorgeous by the ease and convenience of ecosystem. Hermo provides shocking deals and promotions regularly.
- Razer Pay
- Visa/Master card
- FPX Online Banking
- E-Wallet (TnG,Boost, GrabPay)
Peninsular Malaysia: RM 6.80 per order
Sabah & Sarawak: RM 12 per order
Malaysia: 5 – 7 working days
International: 7 -10 working days
Estimated Monthly Visitors: 1.66m
ZALORA is a part of the world’s leading fashion group which is known as the Global Fashion Group. The GFG was established in 2011 and they were dedicated to help the online fashion companies to emerge in its market. ZALORA Group has grown throughout the years as the voice of fashion in the region with the help and support from the GFG. ZALORA is Asia’s leading online fashion destination and they are the largest and fastest growing fashion focused e-commerce site in Southeast Asia. Zalora was founded in early 2012, and is present in Singapore, Indonesia, Malaysia & Brunei, the Philippines, Hong Kong and Taiwan.
- Cash on delivery
- Boost Pay
- Touch’n Go e-wallet
- Visa/ MasterCards debit card
- Visa/ MasterCards credit card
Shipping Fees: If your order of items which is sold and fulfilled by ZALORA amounts to below RM99, you’ll be charged:
- RM10 for delivery to East Malaysia (Sabah and Sarawak).
- RM8 for delivery to Pulau Pinang, Perak, Kedah, Negeri Sembilan, Melaka, Pahang, Terengganu, Kelantan, Perlis and Johor.
- RM5 for delivery to Kuala Lumpur, Putrajaya and Selangor.
Shipping Duration: Zalora’s shipping duration is upto 1-3 working days. Sometimes the ship within 24 hours.
Estimated Monthly Visitors: 12.63 million
Originally established as a mobile platform in 2012, Carousel then developed a web shopping site and grew as an e-commerce platform. Carousel is a C2C online site that facilitates the buying and selling process for brands and individuals. Carousell also branched out in Singapore, the Philippines, Indonesia, Taiwan, Australia, and Hong Kong. Carousell earns profit by selling display ads on its website and mobile app.
- Online banking (FPX)
- International debit and credit cards
- Visa and Master
Shipping Fee: As a seller, they are not required to pay for the shipping. Whereas, as a buyer they should pay for the shipping fees, but enjoy Carousell-exclusive PosLaju shipping rates and as well as can save up to 40% on shipping fees
Shipping Duration: Shipping duration varies according to the distance and packages.
Estimated Monthly Visitors: 555,000m
Ezbuy was founded in the year 2010 and is owned by EZbuy Holdings Limited. The EZbuy was created as an easily accessible platform by the aspirant entrepreneurs for the local people to purchase quality products. According to the graph, the majority percentage of customers for EZbuy are from Singapore, Malaysia, Indonesia and Thailand. They have also imported bigger quantities of products from China, USA, Taiwan and Korea. The main aim of EZbuy is to strive towards service excellence and to focus on the local demands to develop new services for customers. In addition to it, EZbuy has its ezbuy/Prime service and has also expanded their marketplace from China to USA, Taiwan, Korea and Local.
- Affin Bank
- RHB Bank
- Am Bank
Shipping Fee: The cost of every 500g of the item will cost RM 6.50 for EZbuy. Whereas, in the ezshop every 500g will be RM 8.
Shipping Duration: EZbuy usually takes 5-8 working days the shipping via air
Estimated Monthly Visitors: 1.06m
eBay is an online shopping site which is best known for its auctions and consumer to consumer sales. eBay is also extremely popular for online merchants as a usage in sales channels. eBay’s available in many different countries. Apart from it, eBay allows the buyers to search the product availability in their local area by entering their respective zip codes. Alternatively, you can search for products available nationally or internationally. In eBay, sellers create a list of their items that includes the description,photos and payment and shipping options. Some listings are auctions where the highest bidder wins the item, while many sellers offer a Buy it now option so you can buy and pay for the item immediately.
- Credit card or debit card.
- Apple Pay.
- Google Pay.
- Payment upon pickup.
- Escrow (select categories only)
Shipping Fee: Seller usually includes the shipping fee in the final payment.The platform also provides a category of free shipping goods.
Shipping Duration: Ebay’s delivery time usually takes upto 5-8 working days.